Monday, April 14, 2008

I killed another laptop

My new laptop is back in the shop. It died while we were traveling in California. Guess it didn't like the trip.

The problem seems to be that the model has a "flex" problem. Sometimes the mainboard doesn't make contact with the other components of the machine. This prevented it from powering up. The repair shop said that they had seen it before. Also, HP wouldn't send out a new mainboard. They had to package up the machine and send it in. It will come back with the hard drive wiped clean.

Once again Acronis True Image has saved the day. I really didn't intend to put it to such a rigorous test this year.

The Toshiba that was fixed last year is working full-time while the HP is away. I've also been able to download files from the online backup service (Idrive.com) to use on the Toshiba. I'm going to put together a white paper on backup technologies. I have really been testing all my backups lately.